Effective upon release of this policy, the Skills and Training to Achieve Readiness for Tomorrow (START) Case Managers (SCMs) may refer eligible START participants to the Hospitality Training Academy (HTA) for one of the following Education and Training (EDU) activities:
- Prep Cook - A five-week pre-apprenticeship training program that teaches fundamental kitchen techniques, safety measures, and essential skills needed to become a line cook in a professional kitchen.
- Line Cook - An eight-week apprenticeship program that teaches advanced cooking techniques, including the preparation of poultry, meat, and fish dishes, and in-depth culinary knowledge.
- Barista/Latte Artist - An eight-week apprenticeship program focusing on coffee history, hands-on drink preparation and service, cashiering, and customer service.
All HTA EDU activities provide participants with classroom instruction, hands-on training, work readiness preparation, industry-recognized certification, and employment placement opportunities.
HTA operates with year-round enrollment, allowing the SCMs to screen and refer START participants on an ongoing basis. START participants who meet the requirements for referral to an HTA EDU activity must complete the HTA Assessment before enrolling in an HTA EDU activity.
The HTA Assessment is the mandatory multi-day evaluation conducted at the HTA headquarters. It consists of three phases:
- Phase 1: Information Session (one day) - The referred participants receive information about the different HTA training programs, including training details and components. The information sessions take place on Mondays and Wednesdays and last approximately three hours. After completing the Information Session, the referred participant can select a program to pursue and is scheduled for the next phase on the following Wednesday.
- Phase 2: Kitchen Skills Assessment and Basic Aptitude Test (one day) - The referred participants are evaluated on their fundamental cooking abilities, kitchen safety and hygiene knowledge, as well as basic problem-solving or math skills relevant to food service work. This phase is scheduled for Wednesday.
- Phase 3: Enrollment Interview (one day) - A panel of three HTA interviewers meets with the referred participants to discuss the details of their selected training program, the enrollment process, and the participants' future goals.
Although the assessment is three days, START participants are assigned to the HTA Assessment activity for up to three weeks, allowing sufficient time for them to complete each phase of the assessment. The exact duration of each phase depends on HTA's scheduling and availability.
START participants who actively engage in HTA activities may also qualify for supportive services, including transportation assistance and other ancillary support.
The policies and procedures for the HTA activity are in alignment with the START Program policies and the provider's requirements.