The Department of Public Social Services (DPSS) has established a short-term referral pilot to be implemented at the San Gabriel Valley district office to explore the most efficient way in which the Department may provide support to the Union Station Homeless Services (USHS) Coordinated Entry System (CES) Homeless Case Managers (HCMs) as they serve our homeless customers. The USHS CES HCM will administer a comprehensive homeless assessment and an in-depth evaluation.
The services USHS CES HCM offer includes, but are not limited to:
- Housing location;
- Domestic violence;
- Medical or mental health;
- Substance use disorder;
- Legal matters; and
- Family Reunification.
The pilot will assist homeless case management by:
- Helping homeless individuals connect with the USHS CES HCM at an off-site location;
- Responding to the USHS CES HCMs inquiries, questions, and concerns; and
- Participating in weekly pilot stakeholder meetings for addressing pilot concerns and/or the needs of the homeless individual.
The San Gabriel Valley district START Program staff are to support the USHS CES HCMs with the delivery of services to homeless START participants, effective July 31, 2018. HCMs generally work for community-based organizations and often participate in the single adult CES or Homeless Family Solution Systems (HFSS).
START Program staff are to support the CES HCM through the following 90-day pilot:
Pilot: The START Case Manager (SCM) will refer GR homeless applicants/participants who are participating in START and are interested in receiving additional homeless services through the USHS CES agency.