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DPSS ePolicy

Child Care

1210.9 Child Care Payments

Release Date
01/04/2018

Section Heading

Purpose

To convert existing policy to new writing style only – No concept changes

 


Policy

Child care payments are made by the Resource and Referral/Alternative Payment Program (R&R/APP) agencies using their own computer systems. Stage 1 Child Care (S1CC) payment data is updated to the California Statewide Automated System  (CalSAWS).

A properly completed Provider Payment Request (PPR) form must be received by the R&R/APP agency from the provider before a reimbursement can be processed. R&R/APP agencies shall reimburse providers in arrears and reimbursements must be made in accordance with the California Code of Regulations and the Regional Market Rate (RMR) regulations.

(See Child Care Payment Process under the "Procedures" Section below.)

Determination of Provider Rates

Child care services for CalWORKs S1CC families shall be reimbursed at rates that are within the RMR ceilings. The RMR ceilings are the maximum amount child care providers can be reimbursed from the State of California for subsidized child care.

Licensed providers are required to provide their updated rate information to the R&R/APP agency and may update the rates for subsidized child care services once a year. The rate information should include a copy of their rate sheets listing the amount charged for subsidized children, including discounts and scholarships policies along with a statement confirming that the rates charged for each subsidized child are equal to or less than the rates charged for each unsubsidized child.

Licensed Child Care Provider

  1. Licensed providers shall be reimbursed for child care services provided to subsidized families at the same rate as unsubsidized families for the same services. 
  2. If the licensed provider serves only subsidized families, the provider shall be reimbursed based on the rate the provider establishes for prospective unsubsidized families. However, in no case shall the reimbursement exceed the appropriate RMR ceiling.

License-Exempt Child Care Providers

(Include Child Care Centers that are exempt from licensure and Providers who provide child care either in or outside the child's home)

  1. Child care centers that operate recreation programs and public and private schools operating before and after school programs/extended day care programs are treated as license-exempt, but reimbursed for child care at actual cost up to the maximum licensed child care center RMR ceiling, instead of the license-exempt RMR ceiling. 
  2. License-exempt providers are to be reimbursed at a rate not to exceed 70 percent of the Family Child Care Home ceilings and do not qualify for evening/weekend adjustments.

TrustLine Registration Requirements

A license-exempt child care provider who is not the aunt, uncle, or grandparent by blood, marriage, or court decree of the child is subject to TrustLine registration requirements and must complete the TrustLine registration process before child care reimbursements may be issued.

A license-exempt provider who completed the TrustLine registration requirements and is TrustLine-registered may be eligible to receive a retroactive payment for up to 120 calendar days from the date the provider is TrustLine-registered.

When processing a participant’s request for child care with a license-exempt provider who is not exempt from TrustLine registration requirements, the R&R/APP agencies must ensure that procedures are followed.

Payment Limitations on Reimbursement

  • Reimbursement for S1CC services shall not exceed the fee charged to other members of the public receiving the same service.
  • Providers shall only be reimbursed using a single rate category, unless they are being reimbursed using both a daily rate and an hourly rate, when:
    • No single rate established by the provider corresponds to the family's child care needs;
    • The provider has established a rate in both daily and hourly rate categories; and
    • Using both rates consistent with the rates that the provider charges for unsubsidized families needing similar hours of care.
  • In situations in which a participant chooses to bring his/her child approved for S1CC to a child care center where the participant is also employed, the provider will not be eligible for reimbursement for any time period when the participant/employee is providing child care for his/her child or is in the same area or classroom.

The provider and the participant are required to sign under penalty of perjury a written statement that declares the participant is not providing child care for his/her child nor working in the same area/classroom where his/her child is receiving care. (See Processing of a Participant’s Request for Child Care at Child Care Facility Where the Participant is an Employee under the “Procedures” Section below.)

  • If a participant is employed at a child care facility that is not a child care center or license-exempt school/center and requests child care at the same facility during his/her work hours, the participant shall be asked to find another provider. (See Example on Payment Limits under the "Examples" Section below.)

Exception to Payment Limits

Child care providers may be reimbursed at a rate that exceeds the RMR ceilings, when there are no more than two child care providers in the region offering services which meet the needs of the subsidized family, and the provider has established a rate that exceeds the ceilings. However, this is not likely to occur in Los Angeles County.

Co-Payments and Family Fees

There is a distinction between a co-payment and a family fee. If a family chooses a child care provider who charges a higher rate than the allowable maximum subsidy amount (RMR ceiling), the family shall be responsible to pay the difference between the rate charged by the provider and the reimbursable, subsidized RMR ceiling. The difference is a co-payment made by the parent/participant and paid directly to the provider. (See example on Co-Payments under the "Examples" Section below.)

Assessment of Family Fees

A family fee in the S1CC Program is the amount a participant/parent is required to pay toward his/her child care costs based on the family’s hours of care certified for the month, income, and family size. 

Who to Assess for Family Fees

  1. Families with incomes that exceed 40 percent of the State Median Income (SMI), adjusted for family size, and families that have not received an exemption are required to pay a family fee for subsidized child care services.
  2. Former CalWORKs families who are not receiving CalWORKs cash aid, but continue to receive S1CC. 

R&R/APP staff must ensure that families who are exempt from family fees are not assessed or charged a family fee.

Who is Exempt from Family Fees

  • Families receiving CalWORKs cash aid.
  • Families who continue to receive a CalWORKs grant on behalf of the children, such as Safety Net or sanctioned families.
  • Families with “at risk” children.

“At risk” children are children who are at risk of abuse, neglect, or exploitation as determined by a legally qualified professional in a legal, medical, or social services agency, or an emergency shelter.

Families with “at risk” children may be exempt from paying a family fee for up to three months. However, if a county welfare department certifies that the child is receiving Child Protective Services (CPS), the exemption from family fees may continue for up to 12 months. The cumulative period for the family fee exemption shall not exceed 12 months.

  • Families with children receiving CPS services may be exempt from paying a fee for up to 12 months if child care services are determined to be necessary by the county welfare department. The cumulative period for the family fee exemption shall not exceed 12 months.
  • Families with children receiving part-day California State Preschool Program services.

When to Assess Family Fees

  • At initial enrollment;
  • When updating the family's data file; and 
  • At recertification.

How to Determine the Cost for Family Fees

  • Family fees are assessed according to the current Family Fee Schedule. (Click on the link to see the Family Fee schedule https://www.cde.ca.gov/sp/cd/ci/documents/fy2425famfeeschedule.xlsx)
  • Families are to be assessed either a full-time fee or part-time fee, based on hours of care certified for the month, income, and family size.
  • Families with a certified need of less than 130 hours per month are to be assessed a part-time fee.
  • Families with a certified need of 130 hours or more per month are to be assessed a full-time fee.
  • Family fees cannot be calculated based on a child’s actual attendance.

At Initial Enrollment

  • When assessing fees for families with predictable schedules, the fee is to be assessed using the total monthly certified hours of care. When the initial enrollment is not on the first day of the month, the family fee can be assessed based on the certified hours for the partial month and then based on the certified hours for the full month thereafter.

(See Example on Determining the Cost for Family Fees under the “Examples” Section below.)

  • When assessing fees for families with unpredictable or variable schedules, the fee is to be assessed using the average hours of the parent’s verified work schedule for the four months immediately preceding the certification.
  • If at the time of initial certification the parent does not have a work history, a flat monthly fee is to be assessed based on: the verified hours the employer expects the parent to work or the self-employment documentation provided by the parent.
  • The family fee is to be calculated using the projected average number of hours the parent is expected to work per month over the next four months.
  • The family fee for initial certification is due upon enrollment.

When Updating the Family’s Data File and at Recertification

  • When updating a family’s file or during recertification, families with predictable schedules may require that the family fee be reassessed if there is a change in the family’s circumstances.
  • Families with unpredictable or variable work schedules must update their need for services at least every four months until such time as the employment pattern becomes predictable.
  • When updating the need for services, the R&R/APP staff can reassess the fee by averaging the actual hours of attendance in the preceding three to four months to determine the monthly average on which the family fee will be based.
  • When the family’s work schedule becomes predictable, the fee will be reassessed based on the newly certified hours of need.
  • A Notice of Action (NOA) must be issued to the participant at least ten calendar days prior to a change in the family fee.
  • The fee must be collected monthly on the first of each month following the effective date of the NOA.
  • Families who have income in excess of the monthly income ceiling based on family size are ineligible for the CalWORKs Child Care Program.

Income to be Considered for Family Fee Determination

With the exception of cash aided, safety net and sanctioned families, the family fee is determined by using the countable income of all adults and children related by blood, marriage, or adoption who live in the home. This includes step-parents, regardless of whether they are included in the assistance unit; and countable child income, such as foster care payments, inheritance, and death benefits. Income of the following individuals shall not be counted for the purposes of calculating a family fee:

  • Beneficiaries of Supplemental Security Income/State Supplemental Program (SSI/SSP);
  • Other adults who are neither the parents of the child nor the spouse of the parent, nor the children of those adults, if any; and
  • Income of working dependent children under age 18.

Information to Provide to Families Who are Not Exempt from Family Fees

  1. The R&R/APP agencies shall provide the former cash-aided participants and other families who are not exempt from family fees with a copy and explanation of their policies regarding assessment of family fees and the agency’s collection method.
  2. The participant is responsible for paying the required family fees.  S1CC case cannot be terminated if the participant fails to pay.
  3. Delinquent/uncollected family fee balances accrued in S1CC for participant’s cases  may not be transferred to other California Department of Education-administered CalWORKs Child Care Stages.

Fees that are Reimbursable through S1CC

  1. Payment of fees for registration, materials, and insurance that are also charged to other private, unsubsidized clients may be paid through the S1CC Program as long as the fees (or prorated amount of the fee over a 12-month period), plus the child care reimbursement do not exceed the maximum subsidy amount.
  2. The participant is responsible for payment of any portion of the fees not reimbursable through Stage1 because the fees plus the subsidized care together exceed the RMR ceiling.

How to Pay the Reimbursable Fees

  1. In cases in which the regular child care payment is less than the RMR ceiling, the difference between the ceiling and the child care payment may be used to pay for registration, materials, or insurance fees, if the entire fees cannot be paid to minimize the participant’s out-of-pocket expenses.
  2. Fees may be paid in a single payment or prorated over an extended period, up to 12 months.
  3. If the prorated fees, when added to the regular child care payment amount are within the RMR ceiling, the prorated portion of the fees may be paid.
  4. If the prorated amount when added to the regular child care payment amount exceeds the RMR ceilings, the registration fee, materials, or insurance fees may not be paid.
  5. If the full amount of the fees would result in exceeding the RMR ceiling, then only payment for the amount of child care services plus the portion of the total fees that do not exceed the RMR ceiling may be issued to the provider.

(See Examples on Reimbursable Fees under the “Examples” Section below.)

Reimbursable Guidelines for Child's Excused Absences

  1. Reimbursable hours for a child’s regular provider shall include time when the child is ill or at other such reasonable times, if the provider’s child care agreement/contract states that the provider requires payment for such absences.
  2. When a child is ill and the family needs an alternate eligible child care provider, payment to an alternate eligible child care provider is limited to ten days per child, per fiscal year. Fiscal year is defined as July 1 of one calendar year through June 30 of the following calendar year.
  3. Additional reimbursement may be made in excess of the ten-day limit based on the illness of the child, if the parent provides a physician’s verification.

Reimbursable Guidelines for Provider’s Day(s) of Non-Operation

  1. Reimbursable hours for a child’s regular provider shall include time, if a family uses a provider whose child care agreement/contract with the family states that the provider requires paid non-operation days, and the provider has the same agreement with other unsubsidized families.
  2. When a family has a provider who has a paid day of non-operation, the family may obtain an alternate eligible provider.  Payment to an alternate eligible provider is limited to ten days per fiscal year for each child.

Reimbursable Guidelines for School Hours

  1. When a school-aged child is attending scheduled instruction at a public educational program or is enrolled and attending a private school, reimbursement for S1CC cannot be made for the same period of time.
  2. If school is not available, such as when a child is suspended or expelled, child care payments may be made for the same time that school is in session. 

Reimbursable Guidelines for Multiple Providers

  1. R&R/APP agencies shall reimburse only one provider of child care services per child when the hours of operation of the child care provider selected by the parent can accommodate the need for child care.
  2. More than one provider per child may be reimbursed when the hours of operation of the first provider cannot accommodate the need for child care.
  3. When a family’s first provider is not a licensed center and the parent chooses a licensed center for the specific purpose of providing the child with large group school readiness experiences, the services provided by the licensed center may also be reimbursed.
  4. Multiple providers shall not be paid for the same portion of a child’s need for child care, except as otherwise specified in “Child’s Excused Absences” and  “Provider’s Day(s) of Non-Operation” Sections above.

(See Example on Multiple Providers under the “Examples” Section below.)

Reimbursable Guidelines for Breaks in Activities

  1. R&R/APP agencies shall allow child care to cover breaks between activities, during the course of the day as long as there is no impact on the rate of pay.  Where there is an additional cost, allow up to four hours (excluding travel time) for licensed and license-exempt child care.
  2. For breaks of 30 days or less between activities, the R&R/APP agencies shall allow participants who have been authorized for licensed child care to request and continue to receive licensed child care to allow continuity of care, and to hold the space for the child in the licensed child care facility.
  3. The 30-day rule may be extended to no more than 60 days for a student’s semester break, but only if he/she is not changing schools.

Reimbursable Guidelines for Overpayments and Underpayments

  1. The R&R/APP agencies shall take steps to promptly correct any overpayment or underpayment for child care services.
  2. The R&R/APP agencies shall follow the Overpayment and Underpayment Procedures under the “Procedures” Section below.

 

 


Background

N/A


Definitions

Provider Payment Request (PPR)

An invoice that the child care provider completes to be paid for services rendered.


Certified Hours of Care

The hours of child care that have been pre-approved or authorized by the contracted R&R/APP agencies.


 

 


Requirements

N/A


Verification Docs

N/A


Procedures

Child Care Payment Process

R&R/APP Staff are required to do the following actions.

  • Sends PPR packet to each child care provider authorized to provide child care services, prior to the beginning of each month or the child care authorization period.  The packet includes, at a minimum, a PPR form with instructions on how to complete and when to return the completed PPR.
  • Upon receipt of the PPR, date stamps the PPR and reviews the form for completeness and accuracy.  The PPR shall be considered complete when the following information is contained on the PPR:
    • The number of days and total hours child care was provided for each week in the report month;
    • The amount the provider is invoicing;
    • The signatures of the participant and provider; and
    • For participants on a variable activity schedule, an ST1-21, Monthly Variable Schedule Calendar.

Participant's Unavailability to Sign the PPR

In instances, when the parent has removed the child(ren) from the provider’s care and the participant is no longer available to sign the PPR, the Child Care Coordinator (CCC) may sign the PPR on behalf of the participant to satisfy the participant’s signature requirement.

The CCC will sign the PPR only after all efforts to obtain the participant’s signature by the provider, R&R/APP agency, and the CCC were unsuccessful and the CCC is able to verify that the child care service dates on the PPR can be reasonably aligned to the participant’s activities/dates in CalSAWS.

If the CCC was not able to verify the child care service dates with the participant’s activities/dates in CalSAWS and the PPR is returned to the R&R/APP agency unsigned by the CCC, the PPR shall be considered incomplete and the R&R/APP agency shall not issue reimbursement.

If the PPR is incomplete or improperly completed, returns the PPR to the provider within five business days of receipt with a rejection notice explaining the reason for rejection, necessary actions to take for correction and completion, and requests the provider to return the properly completed PPR.

If the PPR is properly completed, determines the provider’s reimbursement amount, including retroactive reimbursements for retroactive child care authorized by County, as follows:

  • Use the authorized reimbursement rate schedule on the ST1-06, Provider Notification – Child Care Approval/Change/Termination/Denial, as the basis for determining the reimbursement amount to the provider;
  • Compare the invoiced amount being claimed by the provider on the PPR to the authorized amount on the ST1-12, Notice of Action – Child Care Approval, and ST1-06; and if applicable, to the ST1-21:
    • Reimburse the lesser amount if the invoiced amount is different from the authorized amount;
    • Reduce any invoiced amounts that exceed the authorized amount for any part of the authorized period; and
    • Disregard any invoiced amounts for periods when care was not authorized.

If the invoiced amount is the same as the authorized amount, forwards the PPR to the R&R/APP Fiscal Department for issuance and processing of payment.

If an overpayment notification was received from R&R/APP Fiscal Department, takes immediate and appropriate corrective action and reports to DPSS any inaccurate information or lack of information that results in an incorrect payment. (See Overpayment and Underpayment Procedures below)

R&R/APP Fiscal Department are required to do the following actions.

Processes and issues reimbursement to providers by mail or electronic means, for the month or a shorter authorized period, within ten business days from the date or receipt of a properly completed PPR.

If a government agency or court has placed a garnishment on reimbursements to a provider:

  • Processes and mails payment to the provider within 14 calendar days from the date of receipt of a properly completed PPR; and
  • Sends the payment information to the Child Care Resource Center to upload to their system and into CalSAWS.

If there is no government agency or court garnishment that exists for the provider, returns invoice to R&R/APP agency staff who:

  • Manually enters any reimbursement adjustments and/or reimbursements rejected by the electronic data transfer system to the CalSAWS Child Care Authorizations Detail page;
  • Submits invoices to DPSS, including requests for reimbursement for all reimbursements issued in the prior month; and
  • Attaches back-up documentation for any reimbursement that does not appear in the CalSAWS Stage 1 Child Care Payments Report.

If an overpayment occurred/is discovered, notifies the R&R/APP staff of changes and the participant’s or provider’s error, or administratively-caused by County’s error or R&R/APP agency’s error.

Processing of a Participant’s Request for Child Care at Child Care Facility Where the Participant is an Employee

If the participant requests child care and chooses a child care center where he/she is an employee R&R/APP staff shall:

Ask both the child care provider and the participant to declare in a written statement using a Child Care Provider/Employee Employment Declaration form (See Exhibit I), and sign under penalty of perjury that the participant’s specific job duties do not include:

  • Providing child care for his/her child; and
  • Working in the same classroom or area where the participant’s child is being cared for during the hours of the participant’s employment at this child care facility.

If a Child Care Provider/Employee Employment Declaration was completed and signed by both the child care provider and participant, process the child care request per existing procedures

If a Child Care Provider/Employee Employment Declaration was not completed and signed by either or both the child care provider and participant, ask participant to find an alternate provider.

If the participant is employed at a child care facility that is not a child care center or license-exempt school/center and requests child care at the same facility during his/her work hours R&R/APP staff shall ask the participant to find another provider. 

Overpayment and Underpayment Procedures

If an overpayment occurred/is discovered R&R/APP staff shall:

  • Take action to obtain information and/or documents needed to determine if an overpayment occurred.
  • Within five business days of discovery, determine whether the overpayment was due to one of the following reasons:
    • Participant-caused error;
    • Provider-caused error;
    • Administratively-caused by the R&R/APP agency’s error; or
    • Administratively-caused by County’s error.

Document any contacts with the participant and/or provider regarding the overpayment in the case notes, and file in the case folder all supporting documents, e.g., PPRs, overpayment computations, overpayment notices to the participant and provider, etc.

If an overpayment is caused by the Participant's error R&R/APP staff shall:

  • Initiate a voluntary repayment process with the participant, if the overpayment is determined to be caused by the participant’s failure to report information or failure to report accurate information, in accordance with the California Department of Social Services (CDSS) policies and procedures.
  • Report to DPSS any inaccurate information or lack of information that results in an incorrect payment.

If an overpayment is caused by the Provider's error R&R/APP staff shall:

  • Initiate a voluntary repayment process with the provider, if the overpayment is determined to be caused by the provider’s failure to report information or failure to report accurate information, in accordance with CDSS policies and procedures.
  • If overpayment will be repaid voluntarily by the provider, take immediate action to collect a provider-caused overpayment from a reimbursement due to the provider and issue a notice to the provider of the intended adjustments from future reimbursements to collect the overpayment.
  • Report to DPSS any inaccurate information or lack of information that results in an incorrect payment.

If the R&R/APP agency erroneously or negligently caused an overpayment to a child care provider or an overpayment was caused as a result of a County administrative error, handle such overpayment as follows:

  • R&R/APP agency may collect the overpayment from the provider using the voluntary repayment process.
  • If the overpayment cannot be collected from the provider, it shall be counted as an “uncollected overpayment”.  An uncollected overpayment shall not be a cause for termination of child care services.

If an overpayment resulting from fraud/suspected fraud R&R/APP staff shall:

Refer the case to DPSS Welfare Fraud Prevention and Investigations Section for investigation.

(See Section 1210.12 Participation Problems and Child Care Fraud for more information.)

If an underpayment occurred/is discovered R&R/APP agency shall:

  • Within five business days of discovery and verification of error, issue the supplemental reimbursement;
  • Enter the reimbursement adjustment on the CalSAWS Child Care Authorization Payment Detail page; and
  • Annotate the reason in the case notes why an underpayment occurred.

Forms


Examples

Limitations on Reimbursement

A participant may be employed in the child care center's kitchen while child care is provided for the participant's child(ren). If the appropriate affidavit exists in the case documentation, S1CC may be approved.


Co-Payment

A child care center charges $725 for part-time services, on a monthly basis, for a three-year-old child. The RMR ceiling is $696.45. The participant would be responsible for a co-payment of $28.55 for the remaining amount in excess of the RMR ceiling and must pay this amount direclty to the child care center.


Determining the Cost for Family Fees

A former CalWORKs family works 40 hours per week or full-time and their enrollment date is May 20. For the month of May, the family will utilize less than 130 hours. In this example, the family will be assessed a part-time fee for May and a full-time fee for each subsequent month of service.


 

Reimbursable Fees

Example 1: If a child care provider charges $115 for child care, plus a registration fee of $75, and the RMR ceiling is $120, Stage 1 can reimburse the $115, plus up to $5 per month for a 12-month period ($60). The participant is responsible for the remaining $15 that cannot be subsidized because it is the amount that exceeds the RMR ceiling.  The participant must pay the $15 directly to the provider. 

Example 2: If a child care provider charges $115 for child care, plus a registration fee of $75, and the RMR ceiling is $130, the provider’s requested rate of $115 plus the entire registration fee of $75 may be paid by prorating the registration fee over a five-month period.


Multiple Providers

A parent works 8:00 a.m. through 5:00 p.m.  The parent believes that her toddler would benefit from the experience at a group setting for school readiness purposes and enrolls the child at a licensed child care center for the hours of 7:30 a.m. through 3:00 p.m. Additionally, the toddler receives care from his/her grandparent between the hours of 3:00 p.m. through
5:30 p.m.  In this case, two providers may be reimbursed because:

  • The licensed center provides school readiness experiences for the child which would otherwise not be available with the license-exempt grandparent providing child care services; and
  • The two child care providers are providing services at different times of the day.

 

 


System Screens

N/A


References

All County Information Notice (ACIN) I-47-14, dated August 13, 2014

Management Bulletin 14-03a, dated September 2014


Obsolete Docs

N/A


Contact

Administrative staff may contact Child Care Program Section at (562) 908-6088.


Revision Date

January 4, 2018


Attachments for Internal Use

N/A


Attachments

N/A

Index

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