Child Care
Child Care
To convert existing policy to new writing style only – No concept changes
Child care payments are made by the Resource and Referral/Alternative Payment Program (R&R/APP) agencies using their own computer systems. Stage 1 Child Care (S1CC) payment data is updated to the California Statewide Automated System (CalSAWS).
A properly completed Provider Payment Request (PPR) form must be received by the R&R/APP agency from the provider before a reimbursement can be processed. R&R/APP agencies shall reimburse providers in arrears and reimbursements must be made in accordance with the California Code of Regulations and the Regional Market Rate (RMR) regulations.
(See Child Care Payment Process under the "Procedures" Section below.)
Determination of Provider Rates
Child care services for CalWORKs S1CC families shall be reimbursed at rates that are within the RMR ceilings. The RMR ceilings are the maximum amount child care providers can be reimbursed from the State of California for subsidized child care.
Licensed providers are required to provide their updated rate information to the R&R/APP agency and may update the rates for subsidized child care services once a year. The rate information should include a copy of their rate sheets listing the amount charged for subsidized children, including discounts and scholarships policies along with a statement confirming that the rates charged for each subsidized child are equal to or less than the rates charged for each unsubsidized child.
Licensed Child Care Provider
License-Exempt Child Care Providers
(Include Child Care Centers that are exempt from licensure and Providers who provide child care either in or outside the child's home)
TrustLine Registration Requirements
A license-exempt child care provider who is not the aunt, uncle, or grandparent by blood, marriage, or court decree of the child is subject to TrustLine registration requirements and must complete the TrustLine registration process before child care reimbursements may be issued.
A license-exempt provider who completed the TrustLine registration requirements and is TrustLine-registered may be eligible to receive a retroactive payment for up to 120 calendar days from the date the provider is TrustLine-registered.
When processing a participant’s request for child care with a license-exempt provider who is not exempt from TrustLine registration requirements, the R&R/APP agencies must ensure that procedures are followed.
Payment Limitations on Reimbursement
The provider and the participant are required to sign under penalty of perjury a written statement that declares the participant is not providing child care for his/her child nor working in the same area/classroom where his/her child is receiving care. (See Processing of a Participant’s Request for Child Care at Child Care Facility Where the Participant is an Employee under the “Procedures” Section below.)
Exception to Payment Limits
Child care providers may be reimbursed at a rate that exceeds the RMR ceilings, when there are no more than two child care providers in the region offering services which meet the needs of the subsidized family, and the provider has established a rate that exceeds the ceilings. However, this is not likely to occur in Los Angeles County.
Co-Payments and Family Fees
There is a distinction between a co-payment and a family fee. If a family chooses a child care provider who charges a higher rate than the allowable maximum subsidy amount (RMR ceiling), the family shall be responsible to pay the difference between the rate charged by the provider and the reimbursable, subsidized RMR ceiling. The difference is a co-payment made by the parent/participant and paid directly to the provider. (See example on Co-Payments under the "Examples" Section below.)
Assessment of Family Fees
A family fee in the S1CC Program is the amount a participant/parent is required to pay toward his/her child care costs based on the family’s hours of care certified for the month, income, and family size.
Who to Assess for Family Fees
R&R/APP staff must ensure that families who are exempt from family fees are not assessed or charged a family fee.
Who is Exempt from Family Fees
“At risk” children are children who are at risk of abuse, neglect, or exploitation as determined by a legally qualified professional in a legal, medical, or social services agency, or an emergency shelter.
Families with “at risk” children may be exempt from paying a family fee for up to three months. However, if a county welfare department certifies that the child is receiving Child Protective Services (CPS), the exemption from family fees may continue for up to 12 months. The cumulative period for the family fee exemption shall not exceed 12 months.
When to Assess Family Fees
How to Determine the Cost for Family Fees
At Initial Enrollment
(See Example on Determining the Cost for Family Fees under the “Examples” Section below.)
When Updating the Family’s Data File and at Recertification
Income to be Considered for Family Fee Determination
With the exception of cash aided, safety net and sanctioned families, the family fee is determined by using the countable income of all adults and children related by blood, marriage, or adoption who live in the home. This includes step-parents, regardless of whether they are included in the assistance unit; and countable child income, such as foster care payments, inheritance, and death benefits. Income of the following individuals shall not be counted for the purposes of calculating a family fee:
Information to Provide to Families Who are Not Exempt from Family Fees
Fees that are Reimbursable through S1CC
How to Pay the Reimbursable Fees
(See Examples on Reimbursable Fees under the “Examples” Section below.)
Reimbursable Guidelines for Child's Excused Absences
Reimbursable Guidelines for Provider’s Day(s) of Non-Operation
Reimbursable Guidelines for School Hours
Reimbursable Guidelines for Multiple Providers
(See Example on Multiple Providers under the “Examples” Section below.)
Reimbursable Guidelines for Breaks in Activities
Reimbursable Guidelines for Overpayments and Underpayments
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Provider Payment Request (PPR)
An invoice that the child care provider completes to be paid for services rendered.
Certified Hours of Care
The hours of child care that have been pre-approved or authorized by the contracted R&R/APP agencies.
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Child Care Payment Process
R&R/APP Staff are required to do the following actions.
Participant's Unavailability to Sign the PPR
In instances, when the parent has removed the child(ren) from the provider’s care and the participant is no longer available to sign the PPR, the Child Care Coordinator (CCC) may sign the PPR on behalf of the participant to satisfy the participant’s signature requirement.
The CCC will sign the PPR only after all efforts to obtain the participant’s signature by the provider, R&R/APP agency, and the CCC were unsuccessful and the CCC is able to verify that the child care service dates on the PPR can be reasonably aligned to the participant’s activities/dates in CalSAWS.
If the CCC was not able to verify the child care service dates with the participant’s activities/dates in CalSAWS and the PPR is returned to the R&R/APP agency unsigned by the CCC, the PPR shall be considered incomplete and the R&R/APP agency shall not issue reimbursement.
If the PPR is incomplete or improperly completed, returns the PPR to the provider within five business days of receipt with a rejection notice explaining the reason for rejection, necessary actions to take for correction and completion, and requests the provider to return the properly completed PPR.
If the PPR is properly completed, determines the provider’s reimbursement amount, including retroactive reimbursements for retroactive child care authorized by County, as follows:
If the invoiced amount is the same as the authorized amount, forwards the PPR to the R&R/APP Fiscal Department for issuance and processing of payment.
If an overpayment notification was received from R&R/APP Fiscal Department, takes immediate and appropriate corrective action and reports to DPSS any inaccurate information or lack of information that results in an incorrect payment. (See Overpayment and Underpayment Procedures below)
R&R/APP Fiscal Department are required to do the following actions.
Processes and issues reimbursement to providers by mail or electronic means, for the month or a shorter authorized period, within ten business days from the date or receipt of a properly completed PPR.
If a government agency or court has placed a garnishment on reimbursements to a provider:
If there is no government agency or court garnishment that exists for the provider, returns invoice to R&R/APP agency staff who:
If an overpayment occurred/is discovered, notifies the R&R/APP staff of changes and the participant’s or provider’s error, or administratively-caused by County’s error or R&R/APP agency’s error.
Processing of a Participant’s Request for Child Care at Child Care Facility Where the Participant is an Employee
If the participant requests child care and chooses a child care center where he/she is an employee R&R/APP staff shall:
Ask both the child care provider and the participant to declare in a written statement using a Child Care Provider/Employee Employment Declaration form (See Exhibit I), and sign under penalty of perjury that the participant’s specific job duties do not include:
If a Child Care Provider/Employee Employment Declaration was completed and signed by both the child care provider and participant, process the child care request per existing procedures
If a Child Care Provider/Employee Employment Declaration was not completed and signed by either or both the child care provider and participant, ask participant to find an alternate provider.
If the participant is employed at a child care facility that is not a child care center or license-exempt school/center and requests child care at the same facility during his/her work hours R&R/APP staff shall ask the participant to find another provider.
Overpayment and Underpayment Procedures
If an overpayment occurred/is discovered R&R/APP staff shall:
Document any contacts with the participant and/or provider regarding the overpayment in the case notes, and file in the case folder all supporting documents, e.g., PPRs, overpayment computations, overpayment notices to the participant and provider, etc.
If an overpayment is caused by the Participant's error R&R/APP staff shall:
If an overpayment is caused by the Provider's error R&R/APP staff shall:
If the R&R/APP agency erroneously or negligently caused an overpayment to a child care provider or an overpayment was caused as a result of a County administrative error, handle such overpayment as follows:
If an overpayment resulting from fraud/suspected fraud R&R/APP staff shall:
Refer the case to DPSS Welfare Fraud Prevention and Investigations Section for investigation.
(See Section 1210.12 Participation Problems and Child Care Fraud for more information.)
If an underpayment occurred/is discovered R&R/APP agency shall:
Limitations on Reimbursement
A participant may be employed in the child care center's kitchen while child care is provided for the participant's child(ren). If the appropriate affidavit exists in the case documentation, S1CC may be approved.
Co-Payment
A child care center charges $725 for part-time services, on a monthly basis, for a three-year-old child. The RMR ceiling is $696.45. The participant would be responsible for a co-payment of $28.55 for the remaining amount in excess of the RMR ceiling and must pay this amount direclty to the child care center.
Determining the Cost for Family Fees
A former CalWORKs family works 40 hours per week or full-time and their enrollment date is May 20. For the month of May, the family will utilize less than 130 hours. In this example, the family will be assessed a part-time fee for May and a full-time fee for each subsequent month of service.
Reimbursable Fees
Example 1: If a child care provider charges $115 for child care, plus a registration fee of $75, and the RMR ceiling is $120, Stage 1 can reimburse the $115, plus up to $5 per month for a 12-month period ($60). The participant is responsible for the remaining $15 that cannot be subsidized because it is the amount that exceeds the RMR ceiling. The participant must pay the $15 directly to the provider.
Example 2: If a child care provider charges $115 for child care, plus a registration fee of $75, and the RMR ceiling is $130, the provider’s requested rate of $115 plus the entire registration fee of $75 may be paid by prorating the registration fee over a five-month period.
Multiple Providers
A parent works 8:00 a.m. through 5:00 p.m. The parent believes that her toddler would benefit from the experience at a group setting for school readiness purposes and enrolls the child at a licensed child care center for the hours of 7:30 a.m. through 3:00 p.m. Additionally, the toddler receives care from his/her grandparent between the hours of 3:00 p.m. through
5:30 p.m. In this case, two providers may be reimbursed because:
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All County Information Notice (ACIN) I-47-14, dated August 13, 2014
Management Bulletin 14-03a, dated September 2014
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Administrative staff may contact Child Care Program Section at (562) 908-6088.
January 4, 2018
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