DPSS ePolicy

IN-HOME SUPPORTIVE SERVICES

Provider Enrollment Requirements

Release Date
06/25/2021

Section Heading

Purpose

Converted document, no content change. 


What changed?

The Case Management, Information and Payrolling System (CMIPS) has been modified to capture and support changes to the In-Home Supportive Services (IHSS) Program Provider Enrollment Regulations. The CMIPS modifications capture the following provider information:

  • The date a provider attended the provider orientation;

  • The first County where the provider was fingerprinted in;

  • Counties in which the provider was fingerprinted in; and

  • Criminal Offender Record Information (CORI) results for multiple counties.

The following sections have been renamed to allow easier content location:

  • Granting Good Cause;

  • Providers Nearing the 90-Day Provider Enrollment Requirements; and

  • Criminal Background Check Clerk responsibilities.

Note: Changes are shown highlighted in gray throughout the document.


Policy

All applicant providers must comply with the following requirements before they can qualify as an eligible IHSS provider:

  1. Attend an in-person orientation.

  2. Complete and sign the SOC 426 (6/16), IHSS Program Provider Enrollment Form.

  3. Complete and sign the SOC 846 (11/15), IHSS Provider Enrollment Agreement.

  4. Submit fingerprints and pass a Criminal Background Check (CBC).

Newly enacted regulations amended Manual of Policies and Procedures (MPP) Section 30-701(a)(4) through MPP Section 30-701(t)(3), amended Sections 30-776, et seq., and added MPP Sections 30-777, et seq., to the MPP, to include:

  1. An individual seeking to be an IHSS provider shall be allowed a maximum of 90 calendar days to complete all the enrollment requirements.

    1. If certain conditions are met, the enrollment period may be extended by an additional 45 calendar days for “Good Cause.”
       
  2. A prospective provider who provides services before the completion of the enrollment process may be eligible to receive retroactive payment when all requirements are met for a maximum of:

    1. 90 calendar days back from the date the provider completes the enrollment process; and
    2. An additional 45 calendar days, if “Good Cause” was granted.
       
  3. Prospective providers may be linked to an IHSS recipient when the SOC 426A (1/16), In-Home Supportive Services Program Recipient Designation of Provider, is received.

  4. A Tier 2 provider who is providing IHSS services on a waiver and moves to another county to provide IHSS services must complete a new CBC in the new county.

Background

These regulation changes were initiated due to the enactment of Senate Bill (SB) 1104 (Chapter 229, Statutes of 2004), ABX4 19 (Chapter 17, Statutes of 2009), Assembly Bill (AB) 1612 (Chapter 725, Statutes of 2010), and SB 878 (Chapter 689, Statutes of 2014).

The changes impacted by SB or AB are as follows:

  1. ABX4 19 established the four-step provider enrollment process;

  2. SB 1104 and AB 1612 identified the categories of criminal offense convictions for which an applicant provider could be declared ineligible for enrollment as an IHSS provider and the methods by which an applicant provider could be granted an exception (either through a personal waiver or general exception) in order to enroll as an IHSS provider; and

  3. SB 878 clarified the provider orientation process by specifying that it must be an in-person orientation and that certain key material must be presented to the applicant providers during the orientation (including information on minimum wage and overtime requirements and presentations by labor organizations).

Definitions

Active Provider

A provider who has submitted at least one timesheet during a period of 12 consecutive months.


Applicant Provider

An individual who is seeking to become a provider but who has not yet completed any of the provider enrollment requirements.


Criminal Offender Record Information (CORI)

Information identified through fingerprint submission to the California Department of Justice (DOJ) that results in a “Criminal Record” or “No Record” for the purposes of employment, licensing, certification, and volunteer clearances.


Criminal Background Check (CBC)

Formerly known as Criminal Background Investigation, CBC is one of four IHSS provider enrollment requirements, which calls for prospective/applicant providers to submit fingerprints to the California DOJ to ensure that there are no crimes on file that may make them ineligible to be an IHSS provider.


Eligible Provider

An individual who is seeking to become a provider and who has completed all of the enrollment requirements.


Originating County

The County who originally submits and secures the CBC for an IHSS provider.


Prospective Provider

An individual who is seeking to become a provider and who has completed at least one, but not all, of the enrollment requirements.


Tier 1 Crimes

Disqualifying crimes that include:

  1. Specified abuse of a child, pursuant to Penal Code (PC) Section 273a(a);

  2. Abuse of an elder or dependent adult, as specified in PC Section 368; and

  3. Fraud against a government health care or supportive services program.

Tier 2 Crimes

Disqualifying crimes that include:

  1. A violent or serious felony, as specified in PC Section 667.5(c), and PC Section 1192.7(c);

  2. A felony offense for which a person is required to register as a sex offender, pursuant to PC Section 290(c); and

  3. A felony offense for fraud against a public social services program, as defined in Welfare and Institutions Code Sections 10980(c)(2) and (g)(2).

 


Requirements

N/A


Verification Docs

All IHSS applicant providers must provide the following original documents to verify their identity at the time they provide the SOC 426.


Category and Acceptable Documents


Identification Card (ID) or Driver’s License

Original and unexpired photo ID with signature, issued by a state or federal government agency, including, but not limited to:

  1. Driver's license or ID card issued by the California Department of Motor Vehicles (DMV);

  2. Driver’s license or ID issued by another state’s DMV; or

  3. An ID card issued by a state, federal or federally recognized American Indian Tribal government agency, such as:

    1. United States (U.S.) military ID card;

    2. Permanent Resident Card (Green Card);

    3. U.S. passport;

    4. Native American Tribal document; or

    5. Certificate of Degree of Indian Blood, or other U.S. American Indian/Alaska Native Tribal document.

Social Security Card

Original Social Security Card.

Note: Signature on Social Security Card is not a requirement.


Attachments

N/A

Index

Glossary

No Results to Display

APP
Pre Apprenticeship Certificate Program
AU
Administratively Unemployable
CLA
Clinical Assessment Appointment
CLE
Clinical Engagement
CORE
Career, Opportunities, Resources and Employment
CSS
Department Of Community And Senior Services
CSSD
Child Support Services Department
DMH
Department Of Mental Health
EJS
Early Job Search
ELAAJCC
East Los Angeles America’s Job Center Of California
ES-EW
Employment Special Eligibility Worker
HiSEC
High School Equivalency Certificate
HiSET
High School Equivalency Test
JOC
Job Order Coordinator
JRT
Job Readiness Training
JSPC
Job Skills Preparation Class
LACOE
Los Angeles County Office of Education
LADOT
Los Angeles Department of Transportation
LOD
Line Operations Development
NSA
Need Special Assistance
PCC
Pasadena City College
REP
Rapid Employment Promotion
SIP
Self-Initiated Program
SOA
Security Officer Assessment
SOT
Security Officer Training
SSVF
Supportive Services for Veteran Families
TAP
Transit Access Pass
VA
Department of Veteran Affairs
VL
Veteran Liaison
WIOA
Workforce Innovation & Opportunity Act

Filters